Frequently Asked Questions (FAQs)
Safety is our top priority! You can never have too many questions concerning safety, education, or the athlete’s experience. We are here to answer all of them!
Listed below are some common questions asked by parents and guardians of attendees. If you are unable to find an answer to a particular question you may have, please feel free to call us at 781-727-2644, send an e-mail to firstname.lastname@example.org, or communicate with us using our contact page.
While Five Star Flag Football tries to balance providing sufficient notice of cancellation and not canceling a program prematurely, Five Star Flag Football reserves the right to cancel such program due to circumstances which would make the event non-viable. If Five Star Flag Football must cancel a program due to an event outside of our control, participation fees will not be refunded. In this instance, participants are able to put this cost towards another Five Star Flag Football Program. Participants will have one calendar year to apply their participation fee towards another program. All payments are final. More information can be found at www.fivestarflagftooball.com/terms/.
A. Yes. We are happy to put children together based on group requests.
Fulfilling the group requests is a time consuming and tedious process. We make every effort to satisfy all requests.
We also want the teams to be fair, and sometimes adjustments have to be made. Please know that we will do everything we can to satisfy your group request. We want every children to have a blast!
A. Many of our campers have EpiPens. If your child has an EpiPen, please notify us on the registration form. You can also e-mail or call us to let us know. The EpiPens are stored in cool conditions with our athletic trainer who is stationed in the middle of camp activities. We employ walkie talkie systems and our athletic trainer is always close by.
We prefer that parents leave EpiPens with us for the entire duration of camp, but understand if you need to drop it off and pick it up each day.
A. Please notify us on the registration form about any known medical conditions your child has. This information is recorded and stored in our medical binder. The medical binder is kept on the field with our athletic trainer at all times.
Five Star Flag Football has strict rules. Here are a few examples:
- We are nut free! Please do not allow your child to bring anything containing nuts.
- Children are not allowed to leave the field without a coach or staff member. If a child needs to use the restroom or visit the concession stand, they are required to notify their counselor and use the “buddy system”. Under no circumstances are children allowed to leave the Gordon Field of the Gosman Athletic Center unless there is written permission from parents or guardians and it is coordinated with our staff ahead of time.
- Children who need to use the restroom must go with another child as a “buddy”, and they must inform a staff member.
- We make sure that two counselors are present whenever there are personal issues with a child.